# Erreur cyrus/sync\_client

**URL:** <https://forum.bluemind.net/t/erreur-cyrus-sync-client/3615>\
**Category:** BlueMind - FR\
**Created:** [June 8, 2021, 11:52am UTC](https://forum.bluemind.net/t/erreur-cyrus-sync-client/3615 "2021-06-08T11:52:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![smutel](https://forum.bluemind.net/user_avatar/forum.bluemind.net/smutel/32/46_2.png) [@smutel](https://forum.bluemind.net/u/smutel)\
**Post date:** [June 8, 2021, 11:52am UTC](https://forum.bluemind.net/t/erreur-cyrus-sync-client/3615/1 "2021-06-08T11:52:36Z")

</div>

Bonjour,

Après avoir restauré un backup de Bluemind nous rencontrons les erreurs suivantes dans les logs:

```auto
Jun 8 13:30:55 bluemind cyrus/sync_client[24693]: do_folders(): update failed: 3c4a0e50.internal!user.xxxxx 'The remote Server(s) denied the operation'
Jun 8 13:30:55 bluemind cyrus/sync_client[24693]: IOERROR: do_user_main: The remote Server(s) denied the operation for xxxxx@3c4a0e50.internal to core (XX.XX.XX.XX)
Jun 8 13:30:55 bluemind cyrus/sync_client[24693]: Error in do_sync(): bailing out! The remote Server(s) denied the operation
Jun 8 13:30:55 bluemind cyrus/sync_client[24693]: Processing sync log file /var/lib/cyrus/sync/core/log.3-run.3 failed: The remote Server(s) denied the operation
Jun 8 13:31:10 bluemind cyrus/sync_client[24693]: do_folders(): update failed: 3c4a0e50.internal!user.xxxxx 'The remote Server(s) denied the operation'

```

D’où cela peut venir ?