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Hi, before posting on the forum, please check that you followed installation prerequisites and get a look to our documentation space : https://forge.bluemind.net/confluence/display/BM35/ !

#1 2020-09-04 23:26:13

fwed
Member
Registered: 2020-04-02
Posts: 9

FolderSync failed - EAS protocol

Hi,

I am running into strange problem..

One of the inboxes handled by BM server, there is one with many sub folders, even into the Trash folder...

The FolderSync crashes constantly with these logs:

2020-09-04 22:07:09,034 [vert.x-eventloop-thread-3] n.b.v.c.r.i.WrappedResponse INFO - [m: POST, rid: 1372, ua: Apple-iPhone9C3/1707.80, user: xxxx@xxxxx.com, cmd: FolderSync, device: XXXXXXXXXX, type: iPhone, pv: 14.1, partnership: 6aeb0573-d420-4bcc-b48a-6db39e8b8a05, in.size: 13b, out.size: 13b, http.out: 200] completed in 231ms.
2020-09-04 22:07:09,425 [vert.x-worker-thread-3] n.b.e.c.f.s.FolderSyncProtocol INFO - FolderSync from 0
2020-09-04 22:07:09,572 [vert.x-worker-thread-3] n.b.e.c.f.s.FolderSyncProtocol ERROR - Fail to send FolderHierarchy response
java.lang.NullPointerException: null
    at net.bluemind.eas.backend.bm.FolderBackend.getMailHierarchyItemChange(FolderBackend.java:349)
    at net.bluemind.eas.backend.bm.FolderBackend.lambda$3(FolderBackend.java:190)
    at java.util.ArrayList.forEach(ArrayList.java:1257)
    at net.bluemind.eas.backend.bm.FolderBackend.getChanges(FolderBackend.java:185)
    at net.bluemind.eas.backend.bm.HierarchyExporter.getChanges(HierarchyExporter.java:37)
    at net.bluemind.eas.command.folder.sync.FolderSyncProtocol.execute(FolderSyncProtocol.java:102)
    at net.bluemind.eas.command.folder.sync.FolderSyncProtocol.execute(FolderSyncProtocol.java:1)
    at net.bluemind.eas.protocol.impl.ProtocolWorker$1.handle(ProtocolWorker.java:55)
    at net.bluemind.eas.protocol.impl.ProtocolWorker$1.handle(ProtocolWorker.java:1)
    at org.vertx.java.core.eventbus.impl.DefaultEventBus$11.run(DefaultEventBus.java:963)
    at org.vertx.java.core.impl.DefaultContext$3.run(DefaultContext.java:175)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
    at java.lang.Thread.run(Thread.java:748)

Thanx for any help with this!

Fwd

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#2 2020-09-05 03:01:27

fwed
Member
Registered: 2020-04-02
Posts: 9

Re: FolderSync failed - EAS protocol

Sorry, it was all explained in there : https://forge.bluemind.net/confluence/d … ion+mobile

It worked checking and repairing account files for me

Best

Fwd

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