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Bonjour, avant de poster, merci de vérifier que vous avez respecté les pré-requis de l'installation et consultez notre documentation : https://forge.bluemind.net/confluence/display/BM35/ !
Vous pouvez en particulier trouver des réponses aux problèmes les plus courants dans notre FAQ ou encore la base de connaissance.

Hi, before posting on the forum, please check that you followed installation prerequisites and get a look to our documentation space : https://forge.bluemind.net/confluence/display/BM35/ !

Pages: 1

#1 2019-07-26 09:28:21

dani
Member
From: Bordeaux
Registered: 2018-10-13
Posts: 62
Website

Shared Elasticsearch corrompue, comment réinitialiser

Bonjour.

Suite à un problème sur un SAN (dont j'analyse encore la nature), j'ai retrouvé le filsystem hébergeant /var/spool endommagé, j'ai du le réparer avec xfs_repair. Dans l'ensemble, les données bluemind semblent intactes, sauf pour Elasticsearch, qui refuse de démarrer :

[2019-07-26T10:08:20,813][WARN ][o.e.i.e.Engine           ] [eSN6uxf] [mailspool_2][0] failed engine [corrupt file (source: [start])]
org.apache.lucene.index.CorruptIndexException: Problem reading index. (resource=/var/spool/bm-elasticsearch/data/nodes/0/indices/ljtHz4kbRtCx-A95_VuLhQ/0/index/_2dx_Lucene50_0.tim)
        at org.apache.lucene.index.SegmentCoreReaders.<init>(SegmentCoreReaders.java:143) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.SegmentReader.<init>(SegmentReader.java:82) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.ReadersAndUpdates.getReader(ReadersAndUpdates.java:172) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.ReadersAndUpdates.getReadOnlyClone(ReadersAndUpdates.java:211) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.StandardDirectoryReader.open(StandardDirectoryReader.java:105) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.IndexWriter.getReader(IndexWriter.java:523) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.DirectoryReader.open(DirectoryReader.java:103) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.apache.lucene.index.DirectoryReader.open(DirectoryReader.java:79) ~[lucene-core-7.4.0.jar:7.4.0 9060ac689c270b02143f375de0348b7f626adebc - jpountz - 2018-06-18 16:51:45]
        at org.elasticsearch.index.engine.InternalEngine.createSearcherManager(InternalEngine.java:537) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.engine.InternalEngine.<init>(InternalEngine.java:209) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.engine.InternalEngine.<init>(InternalEngine.java:160) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.engine.InternalEngineFactory.newReadWriteEngine(InternalEngineFactory.java:25) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.IndexShard.newEngine(IndexShard.java:2188) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.IndexShard.createNewEngine(IndexShard.java:2170) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.IndexShard.innerOpenEngineAndTranslog(IndexShard.java:1377) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.IndexShard.openEngineAndRecoverFromTranslog(IndexShard.java:1332) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.StoreRecovery.internalRecoverFromStore(StoreRecovery.java:421) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.StoreRecovery.lambda$recoverFromStore$0(StoreRecovery.java:95) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.StoreRecovery.executeRecovery(StoreRecovery.java:301) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.StoreRecovery.recoverFromStore(StoreRecovery.java:93) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.IndexShard.recoverFromStore(IndexShard.java:1603) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.index.shard.IndexShard.lambda$startRecovery$4(IndexShard.java:2055) ~[elasticsearch-6.4.3.jar:6.4.3]
        at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingRunnable.run(ThreadContext.java:624) [elasticsearch-6.4.3.jar:6.4.3]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_212]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_212]
        at java.lang.Thread.run(Thread.java:748) [?:1.8.0_212]

Et donc des erreurs de ce genre dans bm-core 

2019-07-26 08:25:43,634 [BM-Core26] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/internal-api/db_message_bodies/bm-master__fws_fr/9fe1ad87ed2378960d6be6cafba330fbab50e569, method=PUT, User-Agent=null
, params=, remoteAddresses=[10.29.3.14], origin=null]:  class net.bluemind.core.api.fault.ServerFault: java.util.concurrent.ExecutionException: UnavailableShardsException[[mailspool_pending][4] primary shard is not active Timeout: [1m], r
equest: [BulkShardRequest [[mailspool_pending][4]] containing [index {[mailspool_pending][eml][9fe1ad87ed2378960d6be6cafba330fbab50e569], source[{"preview":"rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK Date: 2019.07.26 à 09:
44:04 Criticité: Disaster Item: Réponse au ping (icmpping[,2,,,2000]) Valeur : ","date":"2019-07-26T07:52:07Z","cc":[],"headers":{"cc":null,"from":"<zabbix@firewall-services.com>","to":"<daniel@firewall-services.com>"},"subject":"rp.fws.f
r: L'adresse 10.29.2.12 ne répond plus au ping: OK","content":["rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK","rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK Date: 2019.07.26 à 09:44:04 Criticité: Disaster Item: 
Réponse au ping (icmpping[,2,,,2000]) Valeur : 1","zabbix@firewall-services.com","daniel@firewall-services.com"],"subject_kw":"rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK","with":["zabbix@firewall-services.com","daniel@fire
wall-services.com"],"size":2442,"content-type":"text/plain","from":["zabbix@firewall-services.com"],"to":["daniel@firewall-services.com"],"has":[]}]}]]]
        at net.bluemind.backend.mail.replica.service.internal.DbMessageBodiesService.create(DbMessageBodiesService.java:107)
        ... 19 common frames omitted
Caused by:
  class java.util.concurrent.ExecutionException: UnavailableShardsException[[mailspool_pending][4] primary shard is not active Timeout: [1m], request: [BulkShardRequest [[mailspool_pending][4]] containing [index {[mailspool_pending][eml][9fe1ad87ed2378960d6be6cafba330fbab50e569], source[{"preview":"rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK Date: 2019.07.26 à 09:44:04 Criticité: Disaster Item: Réponse au ping (icmpping[,2,,,2000]) Valeur : ","date":"2019-07-26T07:52:07Z","cc":[],"headers":{"cc":null,"from":"<zabbix@firewall-services.com>","to":"<daniel@firewall-services.com>"},"subject":"rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK","content":["rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK","rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK Date: 2019.07.26 à 09:44:04 Criticité: Disaster Item: Réponse au ping (icmpping[,2,,,2000]) Valeur : 1","zabbix@firewall-services.com","daniel@firewall-services.com"],"subject_kw":"rp.fws.fr: L'adresse 10.29.2.12 ne répond plus au ping: OK","with":["zabbix@firewall-services.com","daniel@firewall-services.com"],"size":2442,"content-type":"text/plain","from":["zabbix@firewall-services.com"],"to":["daniel@firewall-services.com"],"has":[]}]}]]]
        at java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:357)
        at java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1915)
        at net.bluemind.backend.mail.replica.service.internal.DbMessageBodiesService.create(DbMessageBodiesService.java:104)
        ... 19 common frames omitted

Comment je peux faire pour remettre tout ça en ordre ? Comment réinitialiser l'ensemble des indexes elasticsearch et les reconstruire ?

Firewall Services: la sécurité des réseaux

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#2 2019-07-26 14:39:27

Toony
BlueMind Team
From: Toulouse
Registered: 2012-03-29
Posts: 1,867
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

Quelle est votre version de BlueMind ?

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#3 2019-07-26 14:40:51

dani
Member
From: Bordeaux
Registered: 2018-10-13
Posts: 62
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

4.0.7 (avec souscription)

Firewall Services: la sécurité des réseaux

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#4 2019-07-29 08:43:20

dani
Member
From: Bordeaux
Registered: 2018-10-13
Posts: 62
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

Personne ?

Firewall Services: la sécurité des réseaux

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#5 2019-07-29 11:51:14

Toony
BlueMind Team
From: Toulouse
Registered: 2012-03-29
Posts: 1,867
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

Est-ce que le service ElasticSearch est démarré ?

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#6 2019-07-29 11:53:08

dani
Member
From: Bordeaux
Registered: 2018-10-13
Posts: 62
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

Nop, comme indiqué dans le premier message, le service refuse de démarrer à cause des donnes corrompues

Firewall Services: la sécurité des réseaux

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#7 2019-07-29 11:53:33

PascalS
Administrator
From: Bain de Bretagne
Registered: 2012-11-18
Posts: 224
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

Salut,

tu as regardé dans la doc, à cette URL : https://forge.bluemind.net/confluence/d … indexation ?

Pascal

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#8 2019-07-29 15:48:50

dani
Member
From: Bordeaux
Registered: 2018-10-13
Posts: 62
Website

Re: Shared Elasticsearch corrompue, comment réinitialiser

OK, j'avais en effet raté cette page. Ça semble OK (en cours de réindexation). Je viendrai crier à l'aide si j'ai d'autre pb. Merci :-)

Firewall Services: la sécurité des réseaux

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