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Bonjour, avant de poster, merci de vérifier que vous avez respecté les pré-requis de l'installation et consultez notre documentation : https://forge.bluemind.net/confluence/display/BM35/ !
Vous pouvez en particulier trouver des réponses aux problèmes les plus courants dans notre FAQ ou encore la base de connaissance.

Hi, before posting on the forum, please check that you followed installation prerequisites and get a look to our documentation space : https://forge.bluemind.net/confluence/display/BM35/ !

#1 2020-03-20 20:47:21

jeanbc
Member
Registered: 2020-03-20
Posts: 2

BM4 // bm-mapi failed

Bonjour

Sur une installation neuve de BlueMind 4.1.5 sur serveur Debian 10.3
Souscription activée

Après avoir scrupuleusement suivi les étapes d'installation préconisées.

je constate que "bm-mapi" ne démarre pas :

jeanbc@XXXXX:~$ bmctl all_status
BlueMind bm-locator is running.
BlueMind bm-core is running.
BlueMind bm-elasticsearch is running.
BlueMind bm-tika is running.
BlueMind bm-lmtpd is running.
BlueMind bm-sds-proxy is running.
BlueMind bm-cyrus-imapd is running.
BlueMind bm-webserver is running.
BlueMind bm-php-fpm is running.
BlueMind bm-xmpp is running.
BlueMind bm-milter is running.
BlueMind bm-ysnp is running.
BlueMind bm-eas is running.
BlueMind bm-hps is running.
BlueMind bm-mapi is down.
 jeanbc@XXXX:~$ systemctl status bm-mapi.service
● bm-mapi.service - BlueMind MAPI Server.
   Loaded: loaded (/lib/systemd/system/bm-mapi.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Fri 2020-03-20 20:27:49 CET; 10s ago
  Process: 10779 ExecStart=/usr/share/bm-mapi/bm-mapi (code=exited, status=1/FAILURE)
 Main PID: 10779 (code=exited, status=1/FAILURE)
 

les logs de /var/log/bm-mapi/mapi/log donnent :

 
2020-03-20 20:27:29,721 [vert.x-eventloop-thread-1] c.n.h.a.c.HollowClientUpdater WARN - No versions to update to, initializing to empty state
2020-03-20 20:27:31,069 [vert.x-worker-thread-14] n.b.s.s.i.StateObserverVerticle ERROR - error retrieving core state : net.bluemind.network.topology.TopologyException: topology not available
2020-03-20 20:27:32,078 [vert.x-worker-thread-11] n.b.s.s.i.StateObserverVerticle ERROR - error retrieving core state : net.bluemind.network.topology.TopologyException: topology not available
2020-03-20 20:27:33,079 [vert.x-worker-thread-14] n.b.s.s.i.StateObserverVerticle ERROR - error retrieving core state : net.bluemind.network.topology.TopologyException: topology not available
2020-03-20 20:27:34,132 [vert.x-worker-thread-15] n.b.s.s.i.StateObserverVerticle ERROR - error retrieving core state : net.bluemind.network.topology.TopologyException: topology not available
2020-03-20 20:27:35,133 [vert.x-worker-thread-17] n.b.s.s.i.StateObserverVerticle ERROR - error retrieving core state : net.bluemind.network.topology.TopologyException: topology not available
2020-03-20 20:27:36,551 [vert.x-worker-thread-0] n.b.s.s.i.StateObserverVerticle ERROR - error retrieving core state : net.bluemind.network.topology.TopologyException: topology not available
2020-03-20 20:27:36,979 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - Autodiscover check of XXXXXXXXXXXX.fr
2020-03-20 20:27:36,980 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - Connecting to https://XXXXXXXXXXXX.fr/autodiscover/autodiscover.xml
2020-03-20 20:27:38,082 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - Autodiscover check of host XXXXXXXXXXXX.fr failed: java.net.SocketTimeoutException: connect timed out
2020-03-20 20:27:43,105 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - DNS lookup of XXXXXXXXXXXX.fr failed: null
2020-03-20 20:27:43,108 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - Autodiscover check of alias autodiscover.XXXXXXXXXXXX.fr
2020-03-20 20:27:43,108 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - Connecting to https://autodiscover.XXXXXXXXXXXX.fr/autodiscover/autodiscover.xml
2020-03-20 20:27:44,275 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - Autodiscover check of host autodiscover.XXXXXXXXXXXX.fr failed: java.net.SocketTimeoutException: Read timed out
2020-03-20 20:27:49,276 [vert.x-eventloop-thread-0] n.b.e.a.AutodiscoverProductCheck WARN - DNS lookup of autodiscover.XXXXXXXXXXXX.fr failed: null
2020-03-20 20:27:49,284 [vert.x-eventloop-thread-0] n.b.s.v.ProductChecks ERROR - Validation checks have failed ([Autodiscover]). Exiting application....

Comme ça fait un bout de temps que je gratte le problème dans mon coin,
je me demande si d'autres ont eu le même problème, et s'ils avaient trouvé une solution .

Bien cordialement

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#2 2020-04-15 13:18:07

M@nu
Member
Registered: 2020-04-15
Posts: 16

Re: BM4 // bm-mapi failed

Bonjour,

Dans votre cas, l'enregistrement autodiscover n'est pas trouvé.
Vous pouvez-vous appuyer sur https://testconnectivity.microsoft.com/ pour vérifier les anomalies de configurations DNS.

Si toutefois les enregistrements sont bons, vous pouvez rajouter le fichier suivant pour rendre le démarrage de bm-mapi non bloquant :

touch /etc/bm/non.blocking.checks && systemctl restart bm-mapi

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#3 2020-04-20 07:59:39

jeanbc
Member
Registered: 2020-03-20
Posts: 2

Re: BM4 // bm-mapi failed

Bonjour,

en effet cela fonctionne.

Merci pour votre aide .

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