probleme de stabilité

d-detaille · March 6, 2015, 12:48pm

Bonjour,

Nous sommes nouveau sur bluemind et nous avons des problèmes de stabilité, voici le problème :

après quelques minutes d’utilisation, nous devons redémarré le service NGINX afin de pouvoir se connecter et/ou envoyer un mail. Actuellement nous effectuons un redemarrage toutes les 5minutes.

Notre configuration :

Vm sur KVM
OS : Centos 6.6
Version Bluemind : 3.0.12999

Avez-vous déjà eu ce type de problème?

Merci d’avance pour l’aide

nico.dumont · March 6, 2015, 1:00pm

Bonjour,
Quelle quantité de ram avez-vous ?

d-detaille · March 6, 2015, 2:22pm

Bonjour,

Voici la config de ma VM

16 GB RAM
CPU : 2 sockets avec 4 coeurs

Quand je fais un HTOP, on peut voir que:

La RAM est utilisée ± 12GB
La SWAP : 0 / 4GB

gdu · March 6, 2015, 2:54pm

Bonjour,

Pouvez vous me donner le résultat de cette commande ?

nico.dumont · March 8, 2015, 11:38am

il faudrait également jeter un oeil dans les log si il n’y a pas d’erreur … var/log/bm/core.log ; var/log/bm-hps/… ; var/log/nginx/…

d-detaille · March 9, 2015, 8:56am

Bonjour,

Je vous remercie de prendre de votre temps pour me répondre, voici les infos demandé dans les 2 derniers posts.

Voici le résultat de la commande grep

[root@bluemind ~]# ps aux | grep imapd | wc -l
94

Pour les logs voici les infos ERROR:

[root@bluemind log]# tail -f bm/core.log | grep -ni err

6307:2015-03-09 08:40:34,624 [vert.x-worker-thread-8] net.bluemind.handler.mail.MailBindingImpl ERROR - Cyrus login failed
6426:2015-03-09 08:41:02,956 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6428:2015-03-09 08:41:02,958 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6430:2015-03-09 08:41:02,960 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6432:2015-03-09 08:41:02,963 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6434:2015-03-09 08:41:02,965 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6436:2015-03-09 08:41:02,966 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6438:2015-03-09 08:41:02,968 [defaultEventExecutorGroup-2-1] net.bluemind.core.mq.newmail.OnNewMailHandler ERROR - Invalid hit count: 0 for 582:INBOX:1009
6445:2015-03-09 08:41:06,086 [vert.x-worker-thread-9] net.bluemind.handler.mail.MailBindingImpl ERROR - Cyrus login failed
6480:2015-03-09 08:41:20,683 [vert.x-worker-thread-19] net.bluemind.handler.mail.MailBindingImpl ERROR - Cyrus login failed
6502:2015-03-09 08:41:39,781 [vert.x-worker-thread-17] net.bluemind.handler.mail.MailBindingImpl ERROR - Cyrus login failed
6506:2015-03-09 08:41:39,782 [vert.x-worker-thread-3] net.bluemind.handler.mail.MailBindingImpl ERROR - Cyrus login failed

[root@bluemind ~]# tail -f /var/log/nginx/error.log

2015/03/09 09:40:38 [error] 66882#0: *4332 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.49, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:40:40 [error] 66882#0: *4356 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.137, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:40:42 [error] 66882#0: *4366 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.64.118, server: bluemind1.interne.arsia.be, request: "GET /webmail/bm_notifications.php?_task=mail&_action=getWatingEvents&_remote=1&_=1425890382883 HTTP/1.1", upstream: "[http://127.0.0.1:8079/webmail/bm_notifications.php?_task=mail&_action=getWatingEvents&_remote=1&_=1425890382883](http://127.0.0.1:8079/webmail/bm_notifications.php?_task=mail&_action=getWatingEvents&_remote=1&_=1425890382883)", host: "10.0.90.47", referrer: "[https://10.0.90.47/webmail/?_task=mail](https://10.0.90.47/webmail/?_task=mail)"
2015/03/09 09:40:44 [error] 66882#0: *4380 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.104, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:40:47 [error] 66882#0: *4391 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.128, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:40:56 [error] 66884#0: *4419 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.140, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:40:57 [error] 66884#0: *4421 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.102, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:40:59 [error] 66887#0: *1951 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.11, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "bluemind1.interne.arsia.be"
2015/03/09 09:41:04 [error] 66884#0: *4483 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.53, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:09 [error] 66882#0: *4582 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.60.39, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:11 [error] 66882#0: *4599 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.170, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:11 [error] 66882#0: *4603 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.174, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:14 [error] 66882#0: *4614 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.60.61, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:16 [error] 66882#0: *4635 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.110, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:19 [error] 66887#0: *2994 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.163, server: bluemind1.interne.arsia.be, request: "GET /webmail/?_task=mail HTTP/1.1", upstream: "[http://127.0.0.1:8079/webmail/?_task=mail](http://127.0.0.1:8079/webmail/?_task=mail)", host: "10.0.90.47", referrer: "[https://10.0.90.47/webmail/?_task=mail](https://10.0.90.47/webmail/?_task=mail)"
2015/03/09 09:41:20 [error] 66885#0: *4658 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.60.76, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:22 [error] 66885#0: *4676 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.148, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:29 [error] 66884#0: *4738 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.5, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:36 [error] 66882#0: *4843 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.136, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:39 [error] 66882#0: *4866 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.169, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:40 [error] 66882#0: *4871 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.138, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:41 [error] 66882#0: *4875 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.161, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:41 [error] 66882#0: *4877 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.91.184, server: bluemind1.interne.arsia.be, request: "POST /services/login/doLogin HTTP/1.1", upstream: "[http://127.0.0.1:8085/services/login/doLogin](http://127.0.0.1:8085/services/login/doLogin)", host: "mail.arsia.be"
2015/03/09 09:41:42 [error] 66882#0: *4366 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.64.118, server: bluemind1.interne.arsia.be, request: "GET /webmail/?_task=mail HTTP/1.1", upstream: "[http://127.0.0.1:8079/webmail/?_task=mail](http://127.0.0.1:8079/webmail/?_task=mail)", host: "10.0.90.47", referrer: "[https://10.0.90.47/webmail/?_task=mail](https://10.0.90.47/webmail/?_task=mail)"

[root@bluemind ~]# tail -f /var/log/bm-hps/hps.log | grep -ni err
40:2015-03-09 08:38:18,646 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
51:2015-03-09 08:38:20,191 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
62:2015-03-09 08:38:20,738 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
73:2015-03-09 08:38:22,477 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
84:2015-03-09 08:38:34,713 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890293115:Request reached idle time out of 15000 ms after 15002 ms
95:2015-03-09 08:38:35,681 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
106:2015-03-09 08:38:36,746 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_search=5ed65a33f696fc810b4e18dddfbd75ef&_remote=1&_unlock=0&_=1425890288625:Request reached idle time out of 15000 ms after 15001 ms
117:2015-03-09 08:38:39,862 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
129:2015-03-09 08:38:42,517 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890307043:Request reached idle time out of 15000 ms after 15002 ms
140:2015-03-09 08:38:44,985 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
151:2015-03-09 08:38:52,005 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890229720:Request reached idle time out of 15000 ms after 15001 ms
162:2015-03-09 08:38:53,528 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
173:2015-03-09 08:39:01,226 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890203394:Request reached idle time out of 15000 ms after 15001 ms
184:2015-03-09 08:39:02,694 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
195:2015-03-09 08:39:04,645 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890323035:Request reached idle time out of 15000 ms after 15001 ms
207:2015-03-09 08:39:18,647 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
218:2015-03-09 08:39:18,648 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
229:2015-03-09 08:39:20,196 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
240:2015-03-09 08:39:20,220 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
251:2015-03-09 08:39:20,743 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
262:2015-03-09 08:39:20,743 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
275:2015-03-09 08:39:22,545 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15010 ms
286:2015-03-09 08:39:22,545 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
297:2015-03-09 08:39:32,533 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890356660:Request reached idle time out of 15000 ms after 15005 ms
308:2015-03-09 08:39:34,880 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail:Request reached idle time out of 15000 ms after 15001 ms
319:2015-03-09 08:39:35,663 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
330:2015-03-09 08:39:35,687 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
341:2015-03-09 08:39:36,899 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail:Request reached idle time out of 15000 ms after 15001 ms
352:2015-03-09 08:39:37,428 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425890362143:Request reached idle time out of 15000 ms after 15001 ms
363:2015-03-09 08:39:39,867 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
374:2015-03-09 08:39:39,867 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
385:2015-03-09 08:39:44,990 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
396:2015-03-09 08:39:44,990 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
407:2015-03-09 08:39:53,534 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15002 ms
418:2015-03-09 08:39:57,611 [New I/O worker #30] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
461:2015-03-09 08:39:57,613 [New I/O worker #31] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 465dc1e8-3f8c-4974-9c37-9753f9413c9e
463:2015-03-09 08:39:59,020 [New I/O worker #19] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
506:2015-03-09 08:39:59,021 [New I/O worker #32] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 42fd5e3c-1210-4c20-9039-568ad1b60012
507:2015-03-09 08:39:59,021 [New I/O worker #31] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 42fd5e3c-1210-4c20-9039-568ad1b60012
514:2015-03-09 08:39:59,504 [New I/O worker #20] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
557:2015-03-09 08:39:59,505 [New I/O worker #21] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 83233ac1-d962-4ad4-8703-c0f50bc104f3
559:2015-03-09 08:40:01,410 [New I/O worker #25] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
601:2015-03-09 08:40:01,412 [New I/O worker #26] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 34da93b3-bcfe-4f23-8b16-86612214e290
606:2015-03-09 08:40:01,970 [New I/O worker #27] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
648:2015-03-09 08:40:01,970 [New I/O worker #21] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for c804200d-1470-44d0-94d9-fa6fb09fe445
653:2015-03-09 08:40:05,205 [New I/O worker #18] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
698:2015-03-09 08:40:05,211 [New I/O worker #24] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 5ee1cbe0-8753-4f6f-b8a5-a686672f8d19
704:2015-03-09 08:40:07,054 [New I/O worker #22] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
746:2015-03-09 08:40:07,054 [New I/O worker #23] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for e6060f00-b34a-4807-af00-b6d3fd3e34a2
750:2015-03-09 08:40:08,250 [New I/O worker #28] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
793:2015-03-09 08:40:08,250 [New I/O worker #21] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 359c7cda-d80d-47b4-8413-328c31c60d9d
794:2015-03-09 08:40:08,250 [New I/O worker #27] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 359c7cda-d80d-47b4-8413-328c31c60d9d
829:2015-03-09 08:40:12,615 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail:Request reached idle time out of 15000 ms after 15002 ms
846:2015-03-09 08:40:27,621 [New I/O worker #33] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
888:2015-03-09 08:40:27,621 [New I/O worker #23] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for aae9b291-d55e-4a05-9079-4784813939f9
890:2015-03-09 08:40:27,621 [New I/O worker #20] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for aae9b291-d55e-4a05-9079-4784813939f9
899:2015-03-09 08:40:27,632 [New I/O worker #30] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
942:2015-03-09 08:40:27,633 [New I/O worker #18] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for a379af1f-997a-4e49-b09b-558143f13178
943:2015-03-09 08:40:27,633 [New I/O worker #31] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for a379af1f-997a-4e49-b09b-558143f13178
996:2015-03-09 08:40:29,029 [New I/O worker #19] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1039:2015-03-09 08:40:29,029 [New I/O worker #32] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1081:2015-03-09 08:40:29,030 [New I/O worker #31] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 5d868366-a9ac-4711-890a-3b804c39d044
1083:2015-03-09 08:40:29,030 [New I/O worker #27] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 5b8bbfd6-c6c1-45d3-b48d-ea7588f357ee
1084:2015-03-09 08:40:29,030 [New I/O worker #24] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 5b8bbfd6-c6c1-45d3-b48d-ea7588f357ee
1085:2015-03-09 08:40:29,030 [New I/O worker #25] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 5b8bbfd6-c6c1-45d3-b48d-ea7588f357ee
1174:2015-03-09 08:40:31,417 [New I/O worker #26] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1248:2015-03-09 08:40:37,066 [New I/O worker #22] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1330:2015-03-09 08:40:44,032 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/bm_notifications.php?_task=mail&_action=getWatingEvents&_remote=1&_=1425890263316:Request reached idle time out of 15000 ms after 15001 ms
1341:2015-03-09 08:40:47,734 [New I/O worker #21] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1384:2015-03-09 08:40:47,735 [New I/O worker #19] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 7e1197a4-c01d-478d-bde2-9a157866dbe7
1385:2015-03-09 08:40:47,735 [New I/O worker #20] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 7e1197a4-c01d-478d-bde2-9a157866dbe7
1386:2015-03-09 08:40:47,735 [New I/O worker #18] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 7e1197a4-c01d-478d-bde2-9a157866dbe7
1413:2015-03-09 08:40:52,070 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail:Request reached idle time out of 15000 ms after 15003 ms
1424:2015-03-09 08:40:57,636 [New I/O worker #23] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1466:2015-03-09 08:40:57,636 [New I/O worker #29] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 07aee813-751e-4d00-98ec-238544c04163
1468:2015-03-09 08:40:57,637 [New I/O worker #25] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for 07aee813-751e-4d00-98ec-238544c04163
1473:2015-03-09 08:40:57,652 [New I/O worker #23] net.bluemind.proxy.http.impl.HttpProxyServerHandler ERROR - Exception caught: Broken pipe
1505:2015-03-09 08:40:57,679 [New I/O worker #33] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1547:2015-03-09 08:40:57,679 [New I/O worker #18] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for a3a6be4a-7026-43d0-b54f-4ce086cbba78
1549:2015-03-09 08:40:57,679 [New I/O worker #19] net.bluemind.proxy.auth.bmcore.impl.BMCAuthProvider ERROR - No session data for a3a6be4a-7026-43d0-b54f-4ce086cbba78
1635:2015-03-09 08:40:59,093 [New I/O worker #27] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1698:2015-03-09 08:41:12,504 [New I/O worker #28] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1754:2015-03-09 08:41:12,641 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail:Request reached idle time out of 15000 ms after 15003 ms
1765:2015-03-09 08:41:12,641 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/bm_notifications.php?_task=mail&_action=getWatingEvents&_remote=1&_=1425890382883:Request reached idle time out of 15000 ms after 15003 ms
1776:2015-03-09 08:41:12,681 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_search=5ed65a33f696fc810b4e18dddfbd75ef&_remote=1&_unlock=0&_=1425890408637:Request reached idle time out of 15000 ms after 15001 ms
1787:2015-03-09 08:41:17,008 [New I/O worker #30] net.bluemind.core.client.user.UserClient ERROR - java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 30000
1792:2015-03-09 08:41:27,506 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail:Request reached idle time out of 15000 ms after 15001 ms
1846:2015-03-09 08:42:06,690 [pool-7-thread-2] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=list&_mbox=INBOX&_refresh=1&_remote=1&_unlock=loading1425890498475&_=1425890498478:Request reached idle time out of 15000 ms after 15001 ms
1857:2015-03-09 08:42:06,691 [pool-7-thread-3] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/?_task=mail&_action=getunread&&_remote=1&_unlock=0&_=1425890498480:Request reached idle time out of 15000 ms after 15001 ms
1868:2015-03-09 08:42:22,479 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /cal/calendar/bmc:Request reached idle time out of 15000 ms after 15001 ms
1879:2015-03-09 08:42:38,430 [pool-7-thread-1] net.bluemind.proxy.http.impl.AHCResponseHandler ERROR - Exception fetching from /webmail/:Request reached idle time out of 15000 ms after 15002 ms

nico.dumont · March 9, 2015, 9:26pm

hmmm,
Pas évident de voir d’ou vient le probléme.
Il faudrai remonter plus loin dans les log, car la a part de constater qu’aucun service ne semble repondre on vois pas grand chose. Il faut surtout regarder les log nginx pour voir ce qu’il se passe avant que le serveur “bloque”.

d-detaille · March 10, 2015, 10:45am

voici les logs de nginx en mode debug juste avant de recevoir le message 504. Est-ce bien cela que vous avez besoin?

2015/03/10 11:00:43 [debug] 115829#0: *6583 finalize http proxy request
2015/03/10 11:00:43 [debug] 115829#0: *6583 free rr peer 1 0
2015/03/10 11:00:43 [debug] 115829#0: *6583 close http upstream connection: 95
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 000000000266B800, unused: 48
2015/03/10 11:00:43 [debug] 115829#0: *6583 event timer del: 95: 1425981703425
2015/03/10 11:00:43 [debug] 115829#0: *6583 reusable connection: 0
2015/03/10 11:00:43 [debug] 115829#0: *6583 http finalize request: 499, "/webmail/plugins/jqueryui/themes/bluemind/images/ui-bg_highlight-soft_75_fafafa_1x100.png?" a:1, c:1
2015/03/10 11:00:43 [debug] 115829#0: *6583 http terminate request count:1
2015/03/10 11:00:43 [debug] 115829#0: *6583 http terminate cleanup count:1 blk:0
2015/03/10 11:00:43 [debug] 115829#0: *6583 http posted request: "/webmail/plugins/jqueryui/themes/bluemind/images/ui-bg_highlight-soft_75_fafafa_1x100.png?"
2015/03/10 11:00:43 [debug] 115829#0: *6583 http terminate handler count:1
2015/03/10 11:00:43 [debug] 115829#0: *6583 http request count:1 blk:0
2015/03/10 11:00:43 [debug] 115829#0: *6583 http close request
2015/03/10 11:00:43 [debug] 115829#0: *6583 http log handler
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 000000000266BFF0, unused: 48
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 00000000026670C0, unused: 958
2015/03/10 11:00:43 [debug] 115829#0: *6583 close http connection: 102
2015/03/10 11:00:43 [debug] 115829#0: *6583 SSL_shutdown: 1
2015/03/10 11:00:43 [debug] 115829#0: *6583 reusable connection: 0
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 0000000002610870
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 0000000000000000
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 000000000260B130, unused: 0
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 000000000260F9F0, unused: 40
2015/03/10 11:00:43 [debug] 115829#0: *6583 free: 000000000260F800, unused: 144
2015/03/10 11:00:43 [debug] 115831#0: *7104 post event 0000000002549728
2015/03/10 11:00:43 [debug] 115831#0: *7104 post event 0000000002563738
2015/03/10 11:00:43 [debug] 115831#0: *7104 delete posted event 0000000002563738
2015/03/10 11:00:43 [debug] 115831#0: *7104 http run request: "/webmail/plugins/jqueryui/themes/bluemind/images/cross.png?"
2015/03/10 11:00:43 [debug] 115831#0: *7104 http upstream check client, write event:1, "/webmail/plugins/jqueryui/themes/bluemind/images/cross.png"
2015/03/10 11:00:43 [debug] 115831#0: *7104 http upstream recv(): 1 (11: Resource temporarily unavailable)
2015/03/10 11:00:43 [debug] 115831#0: *7104 delete posted event 0000000002549728
2015/03/10 11:00:43 [debug] 115831#0: *7112 http script copy: "Connection: close^M
2015/03/10 11:00:43 [debug] 115831#0: *7112 http script copy: "Content-Length: "
2015/03/10 11:00:43 [debug] 115831#0: *7112 http script var: "63"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http script copy: "^M
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20130107 Thunderbird/17.0.2"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Accept-Language: fr,fr-fr;q=0.8,en-us;q=0.5,en;q=0.3"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Accept-Encoding: gzip, deflate"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Content-Type: application/x-www-form-urlencoded; charset=utf-8"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Cookie: BMPRIVACY=true"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Pragma: no-cache"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header: "Cache-Control: no-cache"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http proxy header:
2015/03/10 11:00:43 [debug] 115831#0: *7112 http cleanup add: 0000000002653350
2015/03/10 11:00:43 [debug] 115831#0: *7112 get rr peer, try: 1
2015/03/10 11:00:43 [debug] 115831#0: *7112 socket 126
2015/03/10 11:00:43 [debug] 115831#0: *7112 epoll add connection: fd:126 ev:80002005
2015/03/10 11:00:43 [debug] 115831#0: *7112 connect to 127.0.0.1:8085, fd:126 #7113
2015/03/10 11:00:43 [debug] 115831#0: *7112 http upstream connect: -2
2015/03/10 11:00:43 [debug] 115831#0: *7112 posix_memalign: 000000000264AB60:128 @16
2015/03/10 11:00:43 [debug] 115831#0: *7112 event timer add: 126: 60000:1425981703663
2015/03/10 11:00:43 [debug] 115831#0: *7112 http finalize request: -4, "/services/login/doLogin?" a:1, c:2
2015/03/10 11:00:43 [debug] 115831#0: *7112 http request count:2 blk:0
2015/03/10 11:00:43 [debug] 115831#0: *7112 post event 0000000002563940
2015/03/10 11:00:43 [debug] 115831#0: *7112 post event 00000000025639A8
2015/03/10 11:00:43 [debug] 115831#0: *7112 delete posted event 00000000025639A8
2015/03/10 11:00:43 [debug] 115831#0: *7112 http upstream request: "/services/login/doLogin?"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http upstream send request handler
2015/03/10 11:00:43 [debug] 115831#0: *7112 http upstream send request
2015/03/10 11:00:43 [debug] 115831#0: *7112 chain writer buf fl:0 s:484
2015/03/10 11:00:43 [debug] 115831#0: *7112 chain writer buf fl:1 s:63
2015/03/10 11:00:43 [debug] 115831#0: *7112 chain writer in: 00000000026533A8
2015/03/10 11:00:43 [debug] 115831#0: *7112 writev: 547
2015/03/10 11:00:43 [debug] 115831#0: *7112 chain writer out: 0000000000000000
2015/03/10 11:00:43 [debug] 115831#0: *7112 event timer del: 126: 1425981703663
2015/03/10 11:00:43 [debug] 115831#0: *7112 event timer add: 126: 60000:1425981703664
2015/03/10 11:00:43 [debug] 115831#0: *7112 delete posted event 0000000002563940
2015/03/10 11:00:43 [debug] 115831#0: *7112 http run request: "/services/login/doLogin?"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http upstream check client, write event:1, "/services/login/doLogin"
2015/03/10 11:00:43 [debug] 115831#0: *7112 http upstream recv(): -1 (11: Resource temporarily unavailable)
2015/03/10 11:00:44 [debug] 115831#0: *6302 event timer del: 34: 1425981644471
2015/03/10 11:00:44 [debug] 115831#0: *6302 http keepalive handler
2015/03/10 11:00:44 [debug] 115831#0: *6302 close http connection: 34
2015/03/10 11:00:44 [debug] 115831#0: *6302 SSL_shutdown: 1
2015/03/10 11:00:44 [debug] 115831#0: *6302 reusable connection: 0
2015/03/10 11:00:44 [debug] 115831#0: *6302 free: 0000000000000000
2015/03/10 11:00:44 [debug] 115831#0: *6302 free: 0000000000000000
2015/03/10 11:00:44 [debug] 115831#0: *6302 free: 00000000025E0570, unused: 0
2015/03/10 11:00:44 [debug] 115831#0: *6302 free: 000000000257FF10, unused: 40
2015/03/10 11:00:44 [debug] 115831#0: *6302 free: 00000000025FC2C0, unused: 144
2015/03/10 11:00:44 [debug] 115829#0: *6541 event timer del: 100: 1425981644565
2015/03/10 11:00:44 [debug] 115829#0: *6541 http keepalive handler
2015/03/10 11:00:44 [debug] 115829#0: *6541 close http connection: 100
2015/03/10 11:00:44 [debug] 115829#0: *6541 SSL_shutdown: 1
2015/03/10 11:00:44 [debug] 115829#0: *6541 reusable connection: 0
2015/03/10 11:00:44 [debug] 115829#0: *6541 free: 0000000000000000
2015/03/10 11:00:44 [debug] 115829#0: *6541 free: 0000000000000000
2015/03/10 11:00:44 [debug] 115829#0: *6541 free: 00000000025FA2D0, unused: 3
2015/03/10 11:00:44 [debug] 115829#0: *6541 free: 00000000026023E0, unused: 24
2015/03/10 11:00:44 [debug] 115829#0: *6541 free: 000000000260C3F0, unused: 144
2015/03/10 11:00:45 [debug] 115829#0: *6611 event timer del: 112: 1425981645260
2015/03/10 11:00:45 [debug] 115829#0: *6611 http upstream request: "/webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425981572335"
2015/03/10 11:00:45 [debug] 115829#0: *6611 http upstream process header
2015/03/10 11:00:45 [debug] 115829#0: *6611 http next upstream, 4
2015/03/10 11:00:45 [debug] 115829#0: *6611 free rr peer 1 4
2015/03/10 11:00:45 [error] 115829#0: *6611 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.0.61.105, server: bluemind1.interne.arsia.be, request: "GET /webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425981572335 HTTP/1.1", upstream: "[http://127.0.0.1:8079/webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425981572335](http://127.0.0.1:8079/webmail/?_task=mail&_action=check-recent&_mbox=INBOX&_list=1&_quota=1&_remote=1&_unlock=0&_=1425981572335)", host: "10.0.90.47", referrer: "https://10.0.90.47/webmail/?_BMHPS=46f267e1-91b9-4ecb-a9c5-62263ff7f479

d-detaille · March 12, 2015, 10:11am

Je viens de voir que lorsque le problème survient c’est au moment de la copie dans les éléments envoyés.

nico.dumont · March 12, 2015, 2:18pm

Voila qui est vraiment bizare … Et tout refonctionne juste en relancer le service nginx ?
Avez vous essayé de relancer tous les service bluemind via la commande bmctl restart ?

d-detaille · March 12, 2015, 2:24pm

Oui, j’ai essayé avec BMCTL restart mais ça ne tiens pas + de 10min.Vooila pourquoi je fais un restart de nginx comme c’est + rapide.

Lorsque je problème arrive, on dirait vraiment que plus aucune operation n’est possible même le webmail ne fonctionne plus avec erreur 504 bad gateway

Toony · March 12, 2015, 3:03pm

Il semblerait que ce soit Cyrus qui pose problème.

Combien d’utilisateurs avez-vous ?
Dans le fichier /etc/cyrus.conf, dans la section SERVICES, vous avez une ligne qui débute par le mot imap. Pouvez-vous nous l’envoyer ?

Quand le problème se produit, que donne la commande:

# ps auwx|grep imapd|wc

d-detaille · March 12, 2015, 3:49pm

bonjour,

voici le resulta de la ligne dans /etc/cyrus.conf

imap cmd=“imapd -U 30” listen=“1143” prefork=10 maxchild=200 proto=tcp4 maxforkrate=4

Par contre je viens de découvrir dans /usr/share/tomcat/logs/bm-java.log :

280875:2015-03-12 15:07:28,051 o.a.c.l.WebappClassLoader ERROR - The web application [/cal] created a ThreadLocal with key of type [com.ning.http.client.providers.netty.NettyAsyncHttpProvider.ThreadLocalBoolean] (value [com.ning.http.client.providers.netty.NettyAsyncHttpProvider$ThreadLocalBoolean@3940512c]) and a value of type [java.lang.Boolean] (value [false]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak.

Je sais pas si ça peut vous aider?

Toony · March 12, 2015, 5:28pm

Cette ligne dans les logs de Tomcat n’est pas importante.

Quand le problème se produit, que donne la commande:

# ps auwx|grep imapd|wc

d-detaille · March 13, 2015, 8:09am

voila le résultat de la commande

[root@bluemind ~]# ps auwx|grep imapd|wc
    201    2612   15677

Toony · March 13, 2015, 10:23am

Vous avez combien d’utilisateurs ? Vous utilisez plutôt des clients lourds (Thunderbird/Outlook) ?

Vous atteignez la limite de processus imap par moment.

Editez le fichier /etc/cyrus.conf, et remplacez la ligne:

imap            cmd="imapd -U 30" listen="1143" prefork=10 maxchild=200 proto=tcp4 maxforkrate=4

par:

imap            cmd="imapd -U 30" listen="1143" prefork=10 maxchild=400 proto=tcp4 maxforkrate=4

Exécutez ensuite la commande:

service bm-cyrus-imapd restart

Nous prévoyons de rendre ce paramètre dynamique dans une prochaine version. Pour l’instant il faut adapter cette valeur manuellement en fonction de l’utilisation du serveur. Elle ne sera pas écrasée lors des mises à jours.

d-detaille · March 16, 2015, 10:14am

Merci ça fonctionne.