System error

BlueMind - FR Discussions
1

Bonjour

J’ai eu ce message ce matin et j’ai dû relancer le serveur BM. Quels logs dois-je regarder ?

Cordialement

2

Ce n’est quand même pas normal que personne ne réagisse à un “system error” !!! C’est la deuxième fois que cela se produit et bien qu’un redémarrage de BM règle le problème ça nous semble symptomatique d’un problème plus profond.

Merci à la team BM de réagir plus vite au moins pour répondre à la question des logs à examiner !!!

3

Bonjour,
les logs en question sont
/var/log/bm/core.log
/var/log/bm-webserver/webserver.log
/var/log/bm-hps/hps.log
Cordialement,
Tommy

4

Ce matin un autre redémarrage de BM : non affichage de la partie droite de l’agenda (quadrillage). Là encore redémarrage de bluemind pour que tout refonctionne. Deux redémarrages en une semaine !!! On a pris les logs suivants :

Les logs :

/var/log/bm-ips/ips.log

2017-03-08 06:26:06,301 [vert.x-worker-thread-1] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-08 06:56:06,320 [vert.x-worker-thread-0] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 05:42:04,742 [vert.x-worker-thread-14] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 06:12:04,758 [vert.x-worker-thread-5] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 06:42:04,772 [vert.x-worker-thread-1] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 07:12:04,787 [vert.x-worker-thread-0] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 07:42:04,802 [vert.x-worker-thread-15] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 08:01:05,788 [vert.x-worker-thread-3] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 08:01:10,571 [vert.x-worker-thread-17] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 08:12:04,816 [vert.x-worker-thread-16] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 08:42:04,827 [vert.x-worker-thread-2] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 08:46:13,853 [vert.x-worker-thread-18] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 08:51:05,180 [vert.x-worker-thread-9] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 08:53:59,863 [vert.x-worker-thread-13] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:01:07,184 [vert.x-worker-thread-7] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:05:11,244 [vert.x-worker-thread-3] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:12:04,840 [vert.x-worker-thread-0] net.bluemind.ips.vertx.CleanupParentsVerticle ERROR - error during cleanup parents
2017-03-10 09:16:54,494 [vert.x-worker-thread-13] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:16:56,557 [vert.x-worker-thread-6] net.bluemind.ips.mbox.index.impl.IndexRunnable ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]

/var/log/bm/core.log

2017-03-10 09:26:20,642 [BM-Core16] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A5D56D962-1DB2-4A82-A911-A185DDCB9B45/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:20,642 [BM-Core21] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A5D56D962-1DB2-4A82-A911-A185DDCB9B45/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:20,642 [BM-Core3] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:23,255 [BM-Core29] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A5D56D962-1DB2-4A82-A911-A185DDCB9B45/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:23,262 [BM-Core28] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:30,690 [BM-Core27] n.b.a.s.Authentication ERROR - authContext.user is null for login: biomedisc@isc84.org origin: bm-hps remoteIps: [192.168.113.21, 127.0.0.1, 192.168.113.21]
2017-03-10 09:26:35,840 [BM-Core8] n.b.a.s.Authentication ERROR - authContext.user is null for login: biomedisc@isc84.org origin: bm-hps remoteIps: [192.168.113.21, 127.0.0.1, 192.168.113.21]
2017-03-10 09:26:41,179 [BM-Core1] n.b.a.s.Authentication ERROR - result auth is NO for for login: f.teissier@isc84.org origin: bm-hps remoteIps: [192.168.113.21, 127.0.0.1, 192.168.113.21]
2017-03-10 09:26:42,752 [pool-11-thread-2] n.b.c.s.CalendarContainerSync ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:26:42,760 [pool-11-thread-2] n.b.c.j.ExternalCalendarSyncJob ERROR - Fail to sync calendar F3B101A9-45E0-46D1-9944-FD2AF874DC7E
2017-03-10 09:26:50,641 [BM-Core9] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:50,953 [BM-Core13] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:51,256 [BM-Core29] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:26:51,465 [BM-Core17] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:07,195 [BM-Core7] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:07,353 [BM-Core8] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:07,356 [BM-Core14] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:07,384 [BM-Core1] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:07,467 [BM-Core29] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:07,527 [BM-Core19] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:27:43,392 [pool-11-thread-1] n.b.c.s.CalendarContainerSync ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:27:43,403 [pool-11-thread-1] n.b.c.j.ExternalCalendarSyncJob ERROR - Fail to sync calendar F3B101A9-45E0-46D1-9944-FD2AF874DC7E
2017-03-10 09:28:03,046 [BM-Core5] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:28:03,123 [BM-Core13] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/todolist/todolist%3Adefault_4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:28:03,212 [BM-Core23] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/todolist/todolist%3Adefault_4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:28:03,213 [BM-Core16] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/calendars/calendar%3ADefault%3A4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:28:03,268 [BM-Core0] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/todolist/todolist%3Adefault_4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:28:03,308 [BM-Core3] n.b.c.r.b.RestServiceMethodHandler ERROR - Error during restcall RestRequest [path=/api/todolist/todolist%3Adefault_4BAA73C2-4466-4855-9BA8-00A4CBE6D14E/_search, method=POST, headers=X-Real-IP: 192.168.11.40
2017-03-10 09:28:43,422 [pool-11-thread-2] n.b.c.s.CalendarContainerSync ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:28:43,433 [pool-11-thread-2] n.b.c.j.ExternalCalendarSyncJob ERROR - Fail to sync calendar F3B101A9-45E0-46D1-9944-FD2AF874DC7E
2017-03-10 09:29:43,333 [pool-11-thread-1] n.b.c.s.CalendarContainerSync ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:29:43,344 [pool-11-thread-1] n.b.c.j.ExternalCalendarSyncJob ERROR - Fail to sync calendar F3B101A9-45E0-46D1-9944-FD2AF874DC7E
2017-03-10 09:30:43,037 [pool-11-thread-2] n.b.c.s.CalendarContainerSync ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:30:43,047 [pool-11-thread-2] n.b.c.j.ExternalCalendarSyncJob ERROR - Fail to sync calendar F3B101A9-45E0-46D1-9944-FD2AF874DC7E
2017-03-10 09:31:42,691 [pool-11-thread-1] n.b.c.s.CalendarContainerSync ERROR - None of the configured nodes are available: {#transport#-1}{192.168.113.21}{192.168.113.21:9300}]
2017-03-10 09:31:42,701 [pool-11-thread-1] n.b.c.j.ExternalCalendarSyncJob ERROR - Fail to sync calendar F3B101A9-45E0-46D1-9944-FD2AF874DC7E

5

il y a des problèmes d’Elasticsearch.
Tu peux ajouter les logs de /var/log/bm-elasticsearch ?